11 general skills or competencies (Job family competencies) for Network Operations Manager
Skill definition-Developing and executing innovative plans to ensure interoperability of business systems in the event of an emergency.
Level 1 Behaviors
(General Familiarity)
Cites the importance of business continuity planning and implementation.
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Level 2 Behaviors
(Light Experience)
Assists in resolving systems issues to ensure continuous business operations.
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Level 3 Behaviors
(Moderate Experience)
Executes business continuity plans to maintain uninterrupted services across our business.
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Level 4 Behaviors
(Extensive Experience)
Delivers prompt resolution to system issues to minimize disruptions in business operations.
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Level 5 Behaviors
(Mastery)
Designs tools and processes to simplify the business continuity program.
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Skill definition-Using all IT infrastructure, hardware, software, and systems to support business operations and achieve business strategies.
Level 1 Behaviors
(General Familiarity)
Describes the concepts of the IT environment in an organization.
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Level 2 Behaviors
(Light Experience)
Assists in developing regulated policies and procedures to improve IT operations.
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Level 3 Behaviors
(Moderate Experience)
Maintains IT security protocols to protect the information assets within the IT environment.
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Level 4 Behaviors
(Extensive Experience)
Evaluates the operations of the current IT environment to detect critical deficiencies.
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Level 5 Behaviors
(Mastery)
Champions the adoption of advanced tools, techniques, and methods to establish a high-performing IT environment.
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12 soft skills or competencies (core competencies) for Network Operations Manager
Skill definition-Applying specific policies, tools and practices to plan and prepare projected revenues, expenses, cash flows, and capital expenditures.
Level 1 Behaviors
(General Familiarity)
Describes the concepts and principles of budgeting operations.
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Level 2 Behaviors
(Light Experience)
Gathers data from financial statements to help create budget plans and improve budgeting strategies.
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Level 3 Behaviors
(Moderate Experience)
Implements strategic operational efficiencies and techniques for conducting successful budgeting.
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Level 4 Behaviors
(Extensive Experience)
Determines system capabilities and needs to improve the process for financial budgeting.
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Level 5 Behaviors
(Mastery)
Develops financial models to support the strategic improvement of our budgeting processes.
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Skill definition-Managing and prioritizing resources and workloads by creating well-organized plans to attain organizational goals and objectives.
Level 1 Behaviors
(General Familiarity)
Compiles a list of all the traits of effective planning to help finish the assigned tasks.
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Level 2 Behaviors
(Light Experience)
Classifies assigned tasks based on the level of importance to ensure organized workload completion.
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Level 3 Behaviors
(Moderate Experience)
Defines and translates objectives into specific plans to ensure understanding of organizational goals.
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Level 4 Behaviors
(Extensive Experience)
Delivers training sessions to foster and maximize solid planning and organization capabilities.
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Level 5 Behaviors
(Mastery)
Champions the adoption of business intelligence systems to achieve planning and organization goals.
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Summary of Network Operations Manager skills and competencies
There are 0 hard skills for Network Operations Manager.
11 general skills for Network Operations Manager, Business Continuity, IT Environment, Local Area Networks, etc.
12 soft skills for Network Operations Manager, Budgeting, Planning and Organizing, Coordination, etc.
While the list totals 23 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Network Operations Manager, he or she needs to be proficient in Budgeting, be skilled in Planning and Organizing, and be skilled in Coordination.